Q&A

A ~ Frequently Asked Questions ~

Q: Can I order it?

A If the manufacturer has the item in stock, we can order it for you.

If you let us know the product name, size, and color, we will check with the manufacturer to see if it is in stock.

Please contact us by phone (0820-22-7575) or via the "Contact Us" link at the top of our website.

Please note that we are unable to accept cancellations after an order has been placed.

Q: Can you shorten the hem?

A We offer free hemming of any ordered items.

When ordering, please specify the desired inseam length in the comments section.

We also offer a free washing service for unwashed jeans.

 

You can also have the hems shortened after washing (removing starch) yourself.

In this case, the customer will be responsible for the round-trip shipping costs.

If you would like this service, please write it in the notes section when placing your order.

Please note that we do not offer hemming services unless the item was purchased through our store.

Q: I would like to know how to care for the product after purchase.

A I think that customers will grow to love their boots, leather jackets, jeans, etc. even more if they take care of them themselves.

If you have any questions about how to care for your product, please feel free to contact us by phone (0820-22-7575) or by clicking on the "Contact Us" link at the top of our website.

We also carry leather care products.

If you contact us when you purchase the product, we will suggest what kind of care products you need.

If you have any other questions,

Please feel free to contact us with any questions, no matter how trivial.